Investing in your home

Every year we spend millions improving homes to make sure they’re safe, modern and more energy efficient. This financial year (April 2019 to end March 2020) we’re investing £21 million.

Key areas of projected spend include:


We’re spending £3 million improving heating systems in 1,083 homes, including fitting energy efficient boilers and radiators.

Fire safety

We’re investing £2.3 million in our fire safety programme which includes fitting new fire doors and other safety measures.


We’re spending £1.7 million on electrical improvements, including re-wiring in 282 homes. We’re also continuing with our five-year electrical testing programme to help us identify homes that need electrical upgrades.

Environmental work

We’re investing £300,000 into a range of environmental improvements to enhance the appearance of our neighbourhoods.

Windows and doors

We’re spending £1 million on window and door replacements. We’re carrying out our ‘MOT’ window programme to extend the life of existing units.

Prioritising the work

With around 18,000 homes across the borough, it’s important for us to prioritise work so that we invest in the right places and achieve value for money. There are a number of ways that we do this.

Firstly, we carry out stock condition surveys. This involves doing a physical check of each property and we use a contractor to help us do this. A full survey of all our properties can take up to three years to complete and we’re part way through our current survey.

Secondly, we take account of any new government legislation around the standard and safety of your home. For instance, new legislation is due to come into force this year following the Grenfell fire. The government is consulting the social housing sector on the recommendations made in the independent review led by Dame Judith Hackitt, which focuses on creating and maintaining safe buildings.

Thirdly, as well as the gas safety checks that we’re required to do by law, we also do additional health and safety checks. This includes carrying out risk assessments that look at areas such as fire safety, lift safety and the presence of asbestos or legionella.

Tenant safety is our top priority and we’ll continue to work with other professionals such as Greater Manchester Fire and Rescue and the local authority building control department to ensure that you’re safe and secure at home.

To help us keep you and your family safe, please allow us access to your home to carry out any important safety checks by keeping the appointment we make with you. Please remember we always carry proof of our identity so don’t let anyone into your home without checking who they are. Thank you.

Progress at Thornbank as homes are upgraded

Work to refurbish 198 homes on the Thornbank estate in Deane is progressing, with external work almost complete. Each building has undergone brick cleaning and had a new roof fitted as well as new windows and upgraded balcony panels – some with pigeon netting where tenants chose it.

Once work to the outside is complete, contractors will move inside to upgrade communal areas. This will involve replacing the flooring, painting the walls and having clearer floor level signage. New fire safe doors will also be fitted at the top of each staircase.

Inside each of the one and two bedroom flats we’re improving the ventilation system to minimise any potential dampness and condensation issues. While work goes on, we’ll be carrying out a number of safety checks inside homes and communal areas.

These improvements will make homes warmer while offering the highest degree of safety for the tenants who live there.

The two-year project stalled last year after the original contractor went into administration. It was a difficult time for some tenants, with work left unfinished while we made efforts to secure another contractor. We appreciate the patience of tenants at Thornbank who have given us access to their homes while we carry out this important work. We’re looking forward to seeing the project complete in 2021 when tenants will be able to enjoy better quality homes.

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