Ensuring our business is well run, responsible and financially secure -

Our structure

We’re a housing group that includes other subsidiary companies that provide a range of services.

Bolton at Home Limited and Arcon Housing Limited are two not for profit registered housing providers providing homes at affordable and social rent levels. We now operate across many areas in the North West.

Bolton at Home and Arcon are both community benefit societies and are registered with the Regulator of Social Housing (RSH). The RSH expects us to comply with a set of economic and consumer standards. The RSH published its regulatory judgement on Bolton at Home last year, following its in-depth assessment (IDA) of us. We were pleased to retain our Governance G1 and Viability V2 ratings. It means we’re continuing to satisfy the regulator’s requirements, which reflects well on our business plan, and we were able to work positively with the regulator to complete the process during the coronavirus pandemic.

You can read more about the regulatory standards set out by the RSH here: www.boltonathome.org.uk/governance-and-regulation

As a growing organisation, we’re able to generate more money and reinvest any profits and surpluses back into supporting the communities we serve to thrive. For more information on our group structure and subsidiary companies, please read our Business Plan (Our Plan 2021 – 2026) here: www.boltonathome.org.uk/corporate-document-hub

Both Bolton at Home and Arcon Boards are accountable to their tenants for our overall performance, with the day-to-day running of Bolton at Home and Arcon delegated to their respective Management Teams.

There are also committees which cover audit and risk, governance, human resources, and operations. The Operations Committee monitors how Bolton at Home delivers core landlord services and committee members include Bolton at Home customers. For more information about roles and responsibilities, plus profiles of members of our governance and Executive Management Team, visit: www.boltonathome.org.uk/governance-and-regulation